We offer a range of managed services, from comprehensive 24x7 maintenance contracts to dedicated managed network and security services.
Our software, service and maintenance contracts provide direct access to certified systems engineers 365 days a year, by phone, email, web portal or service automation system. Depending on the service level agreement, Infradata can also provide spare parts on location and issue resolution within the hour. Software updates, upgrades and access to support resources form part of our maintenance contracts.
Customers choosing a network management contract benefit from Infradata's expertise in configuring and managing the network, including proactive monitoring, additions and changes according to pre-defined procedures. We ensire that your network is fully up-to-date and operating at optimal efficiency.
Dedicated managed network services allow your network to adapt and grow with your business as network services such as WiFi, LAN and WAN and Secure Remote Access via a dedicated network infrastructure. Infradata delivers guarantees uptime of between 98 - 99.999%.
We have also pioneered the (shared) virtual network concept for service providers who do not require a dedicated network of their own. Infradata invests in the latest technology and expertise and allows its service provider customers to benefit from this shared pool of knowledge and leading edge infrastructure.
All of the managed service options above are available for all Infradata solutions.
Don't hesitate to contact us on +44 (0)1372 824286 or use our contactform.